FAQ

How is shipping calculated?
We ship via Xend with a flat rate of P120 for all orders in the Philippines, both Metro Manila and provincial orders. Internationals are estimated at P500 to start, but will depend on the final destination. Please get in touch for a computation.

Oy, where is my order?
What, it’s not there yet?! (Ha.) Manila orders take around 2-3 days once it's sent out, provincial orders take at least a week. Please get in touch if you haven't received your order after 3 weeks of ordering and we'll track it down for you.

How long will it take for my order to ship?
Please give us around 24 to 48 hours after you place your order to pack and ship it. Orders are sent out 2-3x/week and we will include a Xend tracking # when it goes out. For best results, please include your phone number while checking out (Xend sometimes requires this for certain condo buildings to deliver).

Do you accept international orders?
While we recommend that all orders outside the Philippines go to our main site, Everyday Explorers Co., we can make special arrangements for international orders with shipping via Xend International or EMS.

What is your return policy?
All sales are final, unless there’s something wrong with the merchandise. Please write in anyway and I’ll take care of you!

Help, something’s wrong with my order!
Yikes! If you’re missing a part of your order, or if some part of it is defective, please write in and let me know, and I’ll make it right!

Do you wholesale?
Yes I do! Please write in and let me know what you’re thinking and let’s work together.

Do you design stuff for other people?
Absolutely. Aside from the work I have on this site, my design portfolio is over at Christine Herrin. I love anything hand lettering, print- or editorial-related, and anything that requires me to think of a system — a kit of some sorts. Anyway! Get in touch and I would love to work with you. 

Still have questions? Write in via the Contact Us page and I’ll get to it!